Tenant Protection
Protect your stored belongings against the unexpected. Add tenant protection when renting a unit, or add it to an existing rental through your online account.
Why Tenant Protection Over Homeowner's Insurance?
We recommend tenant protection for storage over relying on your homeowner's insurance policy. Here's why:
- Your stored items may not be covered by your homeowner's policy.
- Your premiums could increase if you file a claim on your homeowner's policy.
- Your homeowner's policy could be canceled if you file a claim.
Avoid the $200 Deductible
Be sure to use a disc or cylinder lock to avoid the $200 deductible on any claim.
Coverage Options
Add tenant protection when renting a unit online, or add it to an existing rental through your online account portal.
What's Covered?
How to File a Claim
Notify the Manager
Contact our office immediately to report any damage or incident.
Document the Damage
Take photos of any damage to your items and the storage unit. If possible, photograph the source of the damage.
Do Not Discard Items
Do NOT throw anything away until you have spoken with a claims specialist.
File a Police Report (if applicable)
For claims involving crime, have a police officer visit the unit and file a police report.
Ready to file a claim? Contact the claims line or submit online:
Ready to add tenant protection?
Add it when booking online, or call us and we'll help you get set up.